CREASE Pty Ltd Privacy Policy

Effective Date: 1st August 2025

Crease Advertising (ABN 70 099 614 712) is committed to protecting the privacy of the personal information we collect and hold. We are a small business based in Australia and comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).

This Privacy Policy sets out how we collect, use, disclose, and manage your personal information.

1. What is Personal Information?

Personal information is any information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not.

2. What Personal Information We Collect

We collect a very limited amount of personal information, which is necessary to carry out our business functions.

The personal information we collect from you via our website includes:

• Your name
• Your email address
• The content of your message or enquiry

We may also collect your phone number if you provide it to us directly.

3. How We Collect Personal Information

We collect your personal information directly from you when you:

• Use the contact form on our website to send an enquiry.
• Contact us by phone, email, or any other means.

4. The Purpose for Which We Collect, Hold, Use, and Disclose Personal Information

The personal information we collect is used to respond to your enquiries and to begin a conversation with you about potential jobs or projects. We will not use your personal information for any other purpose without your express consent, unless we are required to do so by law.

Specifically, we use your personal information to:

• Communicate with you.
• Address your enquiries and provide information about our services.
• Begin and maintain a professional relationship with you.

5. Disclosure of Personal Information

We will not disclose your personal information to any third parties without your consent, unless we are required to do so by law.

6. Cookies and Tracking

Our website may use cookies and other technologies to collect general information about your use of the site, such as pages visited and time spent on the site. This data is non-personally identifiable and is used for analytical purposes to help us improve our website’s functionality and user experience.

7. Security of Your Personal Information

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorized access, modification, or disclosure. We will destroy or permanently de-identify personal information that is no longer needed.

8. Accessing and Correcting Your Personal Information

You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies. If you would like to do so, please contact us using the details below.

9. Making a Complaint

If you believe that we have breached the Australian Privacy Principles or have a complaint about our privacy practices, please contact us in writing. We will investigate your complaint and respond to you as soon as possible. If you are not satisfied with our response, you can refer your complaint to the Office of the Australian Information Commissioner (OAIC).

10. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

CREASE Pty Ltd. info@crease.com.au or phone 0419 358 991